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Chennai Car Rentals Interview

By Interviewer at 06/17/08 09:02

Name of your website?

Chennai Car Rentals

Your name?

Nanda

Your Location (city, etc)

3120 TeynamPettai, Chennai, Tamil Nadu, India

Please give us a short summary of your website?

Cheap Rental Car operator from Chennai. Offer Quality car hire service & Tour packages since 1999 from Chennai Annasalai. We do Airport Pickup and Drop off service, Chennai Downtown Call Taxi.

What inspired you to launch your own website?

Chennai is fast developing metropolitan cities, but the public transportation is very bad. Call Taxis, Cab service never pick you up in time. Many of the Rental car service provider doesn't have the option for car rental reservation. Every time you need to call a single number which is always engaged. So CarRentalChennai.com has been started for better customer service. Where Customer can use our website or phone number to thier Rental car needs.

When did you launch your first website, and what was it?

CarRentalChennai.com is the first website developed by us to support Rental Cars Operation on May 1999.

How did you decide on a name for your website?

Initially we thought of having it on our business Name Balu Travels. But we were advised by internet marketers to choose the "Car Rental" keyword search terms.

What makes your website different from other, similar offerings?

CarRentalChennai.com offer special discount to website customer. We also have 24 hrs support line dedicated to support online customers. Not many Rental operators in chennai have that facility. We revert your inquiries with in 1 hr. We standout in Customer support for both domestic and international customers. Our customer support desk personals can speak English, Tamil, Hindi,malayalam, French, German and little bit of Arabi and Urudu.

What is your eventual goal? (To sell it, keep it for income, secure a book or other mainstream media deal?)

Building Brand Name Car Rental Service in Chennai, by outstanding in customer support and price matching.

How does your investment of time and money balance against your success?

Recently hired two dedicated developer to look after the sites development and SE promotion. Also upgraded the fleet range to latest model cars like Bense, Toyato, TATA Scorpio and Ford. Doubled customer support specialists from 10 to 20 with graduation background for better english communication. And already saw 300% of sales increase.

If you had an unlimited development budget for development, how would you change your site?

We build the one stop package site from airport pickup, hotel reservation, car rental, tour package to all the indian tourist. Also expand the Rental service to Corporates.

If your site got really big, really quickly, would you be able to keep up with the demand?

We constantly upgrade to latest technologies like microsoft .NET and concentrate on building better IT team. Even Outsource some of the IT services such as Server monitoring, DBA, Networking and etc.

What unexpected costs and headaches have you had to deal with?

Drivers often quit without giving notice is the major issue. Many drivers doesn't even finished the schooling, so communication with passengers often be a problem.

What has been your biggest challenge?

Convincing my father that I can move this Business to online.

What method has been most successful for promoting your website?

Directory Posting, writing reviews on Travel blogs

How has running your website differed from your expectations?

Don't know the answer.

How long have you run the site already, and how long will you continue to keep it up if you don't enjoy big gains in traffic, income or popularity?

Keeping this site live doesn't cost us much. We are hosting this site on Shared hosting provider like godaddy.com. There is no way this Rental site can fail to pull the converting traffic. Because the online usage among indian consumer is doubling every six months, and internet spending has increased 24 fold since 2000. This site may grow bigger but there is no way be offline.

Replace this with a question of your own

Would be glad, if you publish this in your blog.

What is your website address?

Chennai Car Rentals

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